We accept Visa/Mastercard cards, Gcash, GrabPay, Maya, BillEase, scan to pay via QR Ph, and online banking.

Note: Credit/Debit card payments should work now. If your payments still don't go through, you may purchase from TicketNet to use your debit/credit cards. Thank you!

There is no ticket limit per person, however, only the name on the order may claim the physical tickets on the fan concert day. We will require you to present your valid ID for verification.

All ticket tiers are free seating in their respective area.

Please check the individual product page for the complete list of inclusions for each ticket package.

Yes, a confirmation email will be sent to you (+ other updates regarding your purchase).

Unfortunately, fan concert ticket(s) purchased on the website cannot be cancelled or refunded. Please verify the details before placing your order.

You can claim your physical tickets on the day of the fan concert. Simply bring a printed copy or screenshot of your order details/email confirmation along with a valid ID for verification.

Note: The order billing name and/or ticket holder name should match the ID.

Yes, there will be a drop off area for your gifts or handwritten letters.